Why should Complex AI decide for you?

Have you ever regretted your decisions or have you ever felt confused over your choices?

The world is expanding and getting more complex day by day, there are way too many choices with different trade-offs to make in our lives. So, we find ourselves frustrated and unhappy with our decisions, big or small. Perhaps there is another way, perhaps technology can help us in this challenge, perhaps happiness is achievable by utilising Complex AI.

The following is the transcribe from the TEDx Talk given on 1st of August 2020 at TEDxAstonUniversity event.

I remember a sunny day when I was 14, my parents called me to get ready as we were going on a regular car trip. And as I was a teenager, I pushed to the be in the front-seat because I wanted to be cool. So, my mom and grandma sat down on the backseat.

I remember as we got into the highway, I have put some pop song, and we were happy and singing along,

What happened next changed my life.

Our car was hit, I remember the time was frozen for me.

As I was in shock, the car started rotating on the road. When the car stopped, I could get out, but I could not see my mom and grandma.

I understood they had been thrown out during the rotation from the window, I started shouting for help.

Unfortunately, my grandma died due to that accident, and my mom was hospitalised for two years.

I asked myself all for what? Why?

It was all because of human decision-making error of a random person on a highway.

Why did I share my personal story with you?

It’s because this is only one case, out of millions of accidents every year and behind every number is a real person like you

Every year the lives of approximately 1.3 million people are cut short as a result of car accidents due to our poor judgment and decision-making error in complex situations such as driving.

Put yourself into the drivers’ shoes, you are under pressure to make a complex decision now, and there might be millions of different options with different trade-offs.

Think about the consequences. Are you able to make the optimal decision?

And the answer is NO.

Our brains are not machines; it cannot calculate all the scenarios to find the best decision. That’s why you need to use the right tool for the right job.

Stephen Hawking in 2000 said that;

“This century will be the century of complexity.”

I have said the word complex a few times by now.

What does complex mean?

Well, Complex doesn’t mean complicated.

It means that there many many interrelated independent parts interacting like a car and other cars on the road, you and other people in the society, all these relationships can be both in order and random with a high level of uncertainty

From the point of the Big Bang to the present, the universe has become ever more complex; from a cosmic soup of particles, we now have galaxies, solar systems, ecosystems and us living complex beings in a complex environment.

Businesses, societies, our immune systems, and the internet can be thought of as complex adaptive systems. Each of these systems evolves in relation to the larger environment in that it operates. The system as a whole must adapt to change in order to survive.

As brilliantly, Heraclitus, a Greek philosopher, said:

“Change is the only constant in life”.

The challenges confronting us today and those that we will encounter in the future demand new ways of thinking about and understanding the complex, rapidly changing and interconnected world in which we live work and make daily decisions.

Complexity gives us a new way to look at the world.

it’s a paradigm. it’s a new way of thinking.

Let’s get into the complexity of your decisions.

It’s estimated you make about 35,000 remotely conscious decisions each day. You make around 227 decisions on just food alone, each decision, of course, carries inevitable consequences that are both good and bad.

As the level of your responsibilities increases in life, so does the number of choices you are faced with. Many of these decisions big or small are not optimised for your preferences and goals and hence you might regret them which may have a negative compounding effect on other decisions you make.

Some of your decisions are extremely important yet complex such as what jobs and career choices you will pursue or if you did? Why did you? Why that one? Afterall One-third of your life is spent at work.

There are millions of different jobs out there. Are you sure the job you have is the absolute match for you based on, your personal goals, your skill-set, education, future stability and many more variables that might be conflicting with each other? Is there a better match out there for you?

Most Probably there is, but again your brain is not made to calculate all the trade-offs in millions of different scenarios to find the right job for you.

I believe all of your decisions should be set and optimised to push you to towards your personal goals, to ultimately make you happy.

Let say; You want to buy a bottle of wine. You walk into the wine shop or grocery store, observe the selection. More often than not, you’re met with aisle upon aisle of hundreds if not thousands of bottles.

How does that make you feel? Are you overwhelmed?

If you’re not an expert probably yes, Certainly I would be, like this guy.

That is called “choice overload” it was first defined in the 1970s by Alvin Toffler, he stated that it occurs when;

“The advantages of diversity are cancelled by the complexity of buyer’s decision-making process”

When confronted with too many choices especially under a time constraint, many people prefer to make no choice at all, even if making a choice would lead to a better outcome.

Choice overload makes you feel more under pressure, confused, dissatisfied and ultimately increases your unhappiness. Even if your choice is good, you regret it as you think you didn’t make the right one.

More choice equals more complexity.

But what are other ways to deal with all of these complex decisions?

Some may say let’s make AI do it.

But what is AI?

There are many different definitions of AI which is short for Artificial Intelligence, and many firms use them by their needs to impose that they are AI-enabled. However, we will refer to the Oxford dictionary which defines AI as; the development and theory of computer systems able to undertake tasks regularly in needs of human intelligence, such as pattern recognition, visual perception, and of course decision-making.

However, Joel Lehman and his colleagues define AI as “anarchy of methods” and I agree with them.

It’s not just Machine Learning or Deep Neural Networks as you may have heard of. It is way vaster than that. It also includes optimisation and many others.

The field of AI is in a state of turmoil. Either a massive amount of progress has been made, or almost none at all. Either we are super close to obtaining “true” AI, or it is centuries away. AI will solve all our issues or put us all out of our Jobs. Destroy the human race or strengthen our humanity. It’s either a noble quest or summoning the demons as Elon Musk said.

However, let’s get back to reality. Almost all of the AI solutions you use currently from your Netflix to find the next movie to watch to your smart speaker like Alexa, are under an umbrella called Narrow AI meaning there really good only on one thing alone.

The AI that you see in the movies are far far away from where we are and when AI achieves our level of intelligence, It is called General AI

Some people are concerned about AI-assisted decision-making due to the opacity of those decisions. It's not very clear today how these decisions are made, are they biased are they not? How they are optimised to be fair in diversity?

And another concern is the fact that most real-world problems involve more than one objective and dimension. Which needs to be taken into account by AI for decision making.

It’s like if you want to buy a fast car, and your single objective is speed, you end up with the fast car, but it has Poor ride-comfort, Poor handling, it is Expensive, Inefficient, Unsafe.

But you should take the 5 other objectives into account and find the optimal option for you.

So now you know what is complex and what is AI.

Let’s put them together.

Complex AI

You may say; wait, what? but what is Complex AI?

Let’s say your personal decisions are like you are holding a compass, and the Narrow AI is like giving you a map to understand where you are, but still, there are many ways for you to get to your destination. Complex AI, on the other hand, is like GPS, it will find the optimal route for you to get to your destination.

It is indeed the bridge between the narrow AI today and general AI in the future.

Complex AI decisions are traceable and auditable hence eliminating the concern around the opacity.

Complex AI is multi-objective, hence solves the real-world problem more accurately.

With Complex AI, you can make more logical decisions by removing human biases and errors. Decision-making not only gets free from biases but will also be faster and more efficient.

This is not a farfetched future; it can be utilised today in complex environments like Data Centers and the Cloud. The pinnacle of today’s technological complexity.

But What is a Data Center?

That’s where the internet lives, from the moment you open your phone or laptop to chat with friends, post a photo on social media and watch videos online like this one that you are watching. Almost everything you do on the internet is connected to one or multiple computers stacked-up in thousands in a warehouse somewhere in the world. If you connect these Data Centers together in a network, you have the cloud technology.

In the Data Centers, there are way too many variables to decide on, and the answer is not necessarily in the middle. The obvious solution to one person is not the obvious solution to another.

In fact, more than 70% of all Data Center failures and incidents are caused by human error, and it can often be traced back to poor decisions by their management.

But what is a solution here?

Complex AI can make sure that these computers are optimally utilised. So, you can indeed be able to do what is very important online, like watching cat videos.

We utilise Complex AI in data-rich complex environments such as Data Centers and Transportation to solve complex issues for you. Currently, it is in its teething phase, but with technological advancements we are and will produce even more data around us, that would enable Complex AI to provide value to other areas. Soon perhaps even to you and your own decisions.

And provenly, technology is and has been an ally in the sense that the most appropriate tool can take you further. To be better and improve.

End of the day, it is a tool, and you decide how to use it.

I want you to imagine.

Imagine The change that complex AI is bringing to your life and your decisions?

Just imagine for a second what is coming:

You would be able to live in an efficient way and happier life without regrets over bad decisions

Every decision for individuals and organisations will be optimised for them based on what they want to achieve.

And Increase productivity to the maximum level for everyone based on their path and prior decisions.

And hopefully, no other person would end up in a fatal accident due to human error the near future as I was in the past.

I would like to ask you,

What decisions have you made today? What decisions in your life do you regret?

Your Decisions Determine Your Destiny

So, to overcome the regrets let’s get some help from complex AI

Thank you.

Technology Futurist | Artificial Intelligence (AI) | Ex-Intel | TEDx Speaker | Advisor | Complex AI | DaaS | Emerging Technologies www.sambeni.com

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